Full Customer Overview
Turn customer insights into smarter decisions and sustainable business growth.
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Customer overview gives you a complete summary of all client details on one page. Track bookings, memberships, health information and spending history, while keeping full control over client status. With quick actions for bookings, sales, notes or check-ins, you manage relationships with clients professionally and build long-term loyalty.
- Complete client profile with all key data in one view
- Clear insight into bookings, spending and history
- Quick actions to manage clients instantly
- Data-driven foundation for smarter decisions
Customer bookings
The bookings section offers a complete overview of all client reservations - from appointments to events. Past and future bookings are displayed in one place with detailed status, membership usage and payment information. Powerful filters let you quickly find what you need and track client activity closely.
- Full list of client bookings for events and services
- Detailed view of each reservation and its status
- Membership usage and payment information included
- Filters for quick access to relevant bookings
Managing details
Import your current customer database or create it manually in a few seconds. Customer details give you a clear view of all important client information, from personal data and contact details to health notes and emergency contacts. You can also manage client status, including the option to block problematic customers and prevent them from making further bookings.
- Complete overview of personal and contact details
- Health information and emergency contacts included
- Client status tracking with last interaction dates
- Option to block customers for repeated issues
Membership overview
Customer memberships overview give you a full history of all purchased and activated plans. Track active and expired memberships with details about usage, validity and linked bookings. This makes it easy to manage client access, monitor usage and understand the real value of memberships.
- Full history of purchased and active memberships
- Complete details of usage, validity and status
- Associated bookings with each membership
- Insights into individual client membership usage
Sales history
Customer sales history gives you a complete overview of all client purchases with details of items, price and payment method. You can finalize unpaid orders or issue refunds for complaints. This section also shows the customer wallet - providing clear insight into how much the client has spent at your venue over a selected period of time.
- Full history of all customer sales and transactions
- Detailed breakdown of items, price and payment method
- Customer wallet with total amount spent over a selected period of time
- Option to finalize unpaid orders or issue refunds
Customer Notes
Customer notes allow venues to keep a complete record of all important information related to each client. Track progress, document interactions and attach files or supporting documents. Notes serve as an internal tool to ensure better service, clear communication among staff and professional client management.
- Centralized client-related internal notes
- Progress tracking and records of changes
- File attachments to support full records
- Better cooperation and professional management
Customer reviews
Customer reviews centralize all feedback clients have left on your venue, events or services. This allows you to evaluate overall experience and identify areas for improvement. Venues can respond to reviews directly, creating transparent communication and building stronger relationships with clients.
- Centralized view of all client reviews and ratings
- Insights into venue, events and service experiences
- Identification of issues and areas for improvement
- Direct venue responses to feedback to strengthen client relations
Full Customer Overview
Manage your customers with ease and gain full insight of their behaviour and sales potential.
Customer Overview
Get complete overview of all client details in one place. From bookings and memberships to health information and contact details - you always have the context needed.
Booking History
See all past and future client bookings for appointments and events in one overview. Track check-ins, no-shows or cancellations with ease.
Membership Usage
Access a full history of purchased memberships. See usage, validity and linked bookings, while gaining insights into client loyalty and engagement.
Sales & Customer Wallet
Track all client purchases in detail. Customer wallet shows exactly how much was spent at your venue over a selected period of time, giving you financial clarity.
Health & Emergency data
Store essential health information and emergency contacts. Ensure instructors and staff have the right context to provide safe and personalized services.
Customer Status Control
Decide whether clients remain active or should be blocked due to no-shows, late cancellations or inappropriate behavior, helping to protect operations and other customers.
Internal Notes & Documents
Add internal notes to customer profile to track progress and changes. Attach files and documents to support full records and keep all internal information centralized.
Customer Reviews
All feedback from clients is stored in one place — from services to events. This makes it easy to evaluate experiences and identify areas for improvement.
Data-driven Decisions
Use booking, sales and membership usage data to analyze behavior. Turn insights into smarter business decisions that improves retention and revenue.